Privacy Policy

Our aim is that you feel comfortable on our website. The protection of your privacy and your right to privacy are therefore very important to us. Therefore we would like to ask you to carefully read the following summary about how our website works. You can rely on transparent and fair data processing and we strive to handle your data carefully and responsibly.

The following privacy notices are intended to inform you of how we use your personal information. In doing so, we comply with the strict provisions of German data protection law as well as with the requirements of the European General Data Protection Regulation (DS-GVO).


In order to ensure that our data protection guidelines always comply with the current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the data protection information must be adjusted due to new or revised offers or services.

Contact on data protection and Person responsible within the meaning of the DS-GVO, other data protection laws in the member states of the EU and other regulations with data protection character is:

Herr Andreas Kießl, Geschäftsführer, Firma Messebau Franke GmbH, Im Farchet 7, 83646 Bad Tölz, Deutschland
Tel.: 08041 - 792960 (Kosten zum Festnetztarif)

A separate data protection officer does not have our company.

Extent of processing of personal data


In principle, we only collect and use personal data from you insofar as this is necessary for the provision of a functional website and our content and services, e.g. if you register on our website or log into an existing customer account or if you order products. The collection and use of your personal data takes place regularly only with your consent. An exception applies in cases where prior consent is not possible for reasons of fact and the processing of the data is permitted by law.


The security of your personal data is a high priority for us. We therefore protect your data stored by us through technical and organizational measures in order to effectively prevent loss or misuse by third parties. In particular, our employees who process personal data are required to maintain data secrecy and must comply with it. To protect their personal data, they are encrypted and transmitted where possible. In order to ensure the lasting protection of your data, the technical security measures are regularly checked and, if necessary, adapted to the state of the art. These principles also apply to companies that process and use data on our behalf and in accordance with our instructions.

Processing purposes and legal basis of the processing of your personal data


We collect, process and use your personal data for the following purposes:


justification and execution of contractual relationships / orders

Possibly. Shipping of goods / exhibition material and the like

Customer service and customer support

Provision of telemedia, such as order processing of our services


The following legal bases may result in the processing of your personal data:


Art. 6 para. 1 lit. A DS-GMO is our legal basis for processing operations where we obtain your consent for a particular processing purpose.


Art. 6 para. 1 lit. b DS-GVO, insofar as the processing of personal data is required to fulfill a contract, e.g. when you purchase a product. The same applies to processing operations that are necessary to carry out pre-contractual measures, such as inquiries about our products or services.


Art. 6 para. 1 lit. c DS-GVO, insofar as we are subject to a legal obligation requiring the processing of personal data, such as the fulfillment of tax obligations.


Art. 6 para. 1 lit. d DS-BER in the event that vital interests of you or another natural person require the processing of personal data.


Art. 6 para. 1 lit. f DS-GMO is used on the basis of our legitimate interests, e.g. when using service providers in the context of order processing, such as shipping service providers or when carrying out statistical surveys and analyzes as well as logging log-on procedures. Our interest lies in the use of a user-friendly, appealing and secure presentation and optimization of our website, which serves both our business interests and your expectations.

Duration of storage and routine deletion of personal data


We process and store your personal information for the period of time necessary to fulfill the purpose of storage or as provided by law or regulation. After elimination or fulfillment of the purpose, the deletion takes place as soon as statutory, statutory or contractual retention periods have expired, there is no reason to believe that a deletion affects your legitimate interests and deletion does not cause a disproportionate expense due to the particular nature of the storage.

Acquisition of general data and information, so-called log files


Our website covers every call on the basis of Art. 6 para. 1 lit. f DS-GVO a series of general data and information, which are temporarily stored in log files of a server. A log file is created as part of an automatic log of the processing computer system. Can be recorded:


access to the website (date, time and frequency)

How to get to the website (previous page, hyperlink etc.)

Amount of sent data

Which browser and which browser version you use

The operating system you are using

Which Internet service provider you use

Your IP address, which your Internet access provider assigns to your computer when connecting to the Internet


The collection and storage of this data is required for the operation of the website to ensure the functionality of the website and to deliver the contents of our website correctly. In addition, the data is used to optimize our website and to ensure the security of our IT systems. For this reason, the data is stored for a maximum of 7 days as a technical precaution.


We also use this data for the purposes of advertising, for market research and for the needs-based design of our services by creating and evaluating usage profiles under pseudonyms, but only if you have not exercised your right to object to the use of your data (see Notes) to the right of objection in the point "your rights".

Cookies and web analytics services


We use cookies and web analytics services on our website

There is a separate privacy notice for this purpose.

Processing of personal data when contacting, registering or ordering a guest


a) Contact


When you contact us by phone, e-mail or via a contact form, the data you provide will be based on Art. 6 para. 1 lit. a DS-GMO stored by us to answer your questions. The contact is recorded in order to be able to prove the contact according to the legal requirements. For the processing of the data your consent is obtained within the contact form and reference is made to this privacy policy. We delete the data arising in this connection, if the respective conversation ends with you and the concerned facts are finally clarified.


b) Registration


On our website we offer you no possibility of registration.


c) Guest order


You have no possibility to place your orders as a guest.


d) Other


Based on Art. 6 para. 1 lit. c and f DS-GVO we use and store your personal data and technical information as necessary to prevent or prosecute misuse or other unlawful conduct on our website, e.g. to maintain data security in attacks on our IT systems. This is also done, as far as we are legally obliged to do so, for instance due to official or court orders, and for the exercise of our rights and claims as well as for legal defense.

Transfer of personal data to third parts


When passing on your personal data, we always ensure the highest possible level of security. Therefore, your data will only be forwarded to previously carefully selected and contracted service providers and affiliates. In addition, your data will only be forwarded by us to locations within the European Economic Area which are therefore subject to strict EU data protection law or which are obliged to maintain a corresponding level of protection. A transfer of data to third countries is currently not and is not planned.

a) Transfer to service companies acc. Art. 6 para. 1 lit. b and f DS-GVO


For the operation as well as for the optimization of our web page as well as our services and for the contract handling various service companies are working for us, e.g. for central IT services or the hosting of our website, for the payment and delivery of products to which we pass on the data required for the performance of the task (such as name, address).


Some of these companies work for us through order processing and are therefore permitted to use the data provided according to our instructions. In this case, we are legally responsible for reasonable data protection precautions for the companies commissioned by us. Therefore, we agree with these companies concrete data security measures and monitor them regularly.


For forwarding goods, your order is shipped via a service provider, e.g. Post DPD, UPS or EMONS. These service providers will receive information from us, such as your e-mail address specified in the order, in order to arrange an individual delivery date with you.


In contrast to order processing, in the following cases we transfer data to third parties for their own responsibility for the execution of the contract:


o For the delivery of trade fair material / goods to logistics companies and the postal service provider specified in the order.


o When paying for trade fair services / trade fair material / goods to the payment service provider specified at the time of order.


o When making payment, we do not collect and store payment information such as credit card numbers or bank details. You only provide these directly to the respective payment service provider.

b) Passing on to other third parties acc. Art. 6 para. 1 lit. c and f DS-GVO


Finally, we will share your information with third parties or governments under existing privacy laws, if are legally obliged by official or court order or if we are entitled to do so, e.g. because this is necessary for prosecuting crimes or for exercising and enforcing our rights and claims.

Your rights


Of course, you have rights in relation to the collection of your data, which we hereby inform you about. If you would like to claim one of the following gratuitous rights, a simple message to us is sufficient. You may use the following contact information without incurring any costs other than the base rate transmission costs:


By E-Mail:

By mail: Messebau Franke GmbH, Im Farchet 7, 83646 Bad Toelz, Germany


For your own protection, we reserve the right, upon request, to obtain further information necessary to confirm your identity and, if identification is not possible, to refuse to process the request.


a) Right to information


You have the right to ask us for information about the personal data stored about you.


b) Right to rectification


You have the right to request immediate correction and / or completion of your personal information.


c) Right to limit processing


You have the right to demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data, but you enforce this, exercise or defense of legal claims or you have objected to the processing.

d) Right to erasure


You have the right to request the deletion of your personal data stored with us, except the exercise of the right to freedom of expression and information, the processing for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims is required.


e) Right to information


If you have the right to correct, delete or restrict the processing, we will notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or restriction of processing, unless this proves to be impossible or is associated with a disproportionate effort.


f) Data transferability


You have the right to have personally identifiable information you provide to us or to a third party in a structured, common and machine-readable format. If you require the direct transfer of data to another person in charge, this will only be done to the extent technically feasible.


g) Right to object


If your personal data are based on legitimate interests pursuant to Art. 6 para. 1 lit. f DS-GVO are processed, you have the right to object to the processing at any time in accordance with Art. 21 DS-GVO.


h) Right of Withdrawal


You have the right to revoke your consent to the collection of data at any time with effect for the future. The data collected until the legal validity of the revocation remains unaffected. Please understand that the implementation of your cancellation for technical reasons may take a little time and you may still receive

i) Right to complain to a supervisory authority


If the processing of your personal data violates data protection law or if your data protection claims were otherwise infringed in a way, you can complain to the supervisory authority.


You can also exercise your rectification and deletion rights most quickly, easily and conveniently by logging into your customer account and directly editing or deleting your data there. Please note that after the deletion of your data and the offers of our product partners on our website are no longer available. This includes u.a. also re-download options. Please secure your data before claiming a cancellation request. Data that we have to save due to statutory, statutory or contractual retention requirements will be blocked instead of being deleted in order to prevent use for other purposes.

Links to Internet pages of other companies


Our website contains links to internet pages of other companies. We are not responsible for the privacy practices on external websites that you can access through these links. Please inform yourself about the privacy of these external websites.

Data collection on our website




The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.


Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.


You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you wish to use (eg shopping cart function) are processed on the basis of Art. 6 para. 1 lit. f DSGVO saved. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (such as cookies for analyzing your surfing behavior) are stored, they will be treated separately in this privacy policy.


Server log files


The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.

These are:


    Browser type and browser version

    used operating system

    Referrer URL

    Host name of the accessing computer

    Time of the server request

    IP address


A merge of this data with other data sources will not be done.


The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which allows the processing of data for the performance of a contract or pre-contractual measures.

Plugins and tools


Our website uses plugins from the Google-powered YouTube page.

Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. It tells the YouTube server which of our pages you've visited. If you're logged into your YouTube account, YouTube will allow you to associate your browsing behavior directly with your personal profile.

You can prevent this by logging out of your YouTube account. The use of YouTube is in the interest of an attractive presentation of our online offers.

This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. For more information about how to handle user data, please refer to the YouTube Privacy Policy at

Google Web Fonts

This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. To do this, the browser you use must connect to Google's servers.

As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

If your browser does not support web fonts, a default font will be used by your computer. More information about Google Web Fonts can be found at and in Google's Privacy Policy:

Google Maps


This site uses the mapping service Google Maps via an API. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.


To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer.


The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy findability of the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.


For more information on how to handle user data, please refer to Google's Privacy Policy: